Why Your Business Can’t Afford to Forget About Google+

Still not sold on Google+? Social media consultant Jesse Stay explains why you’re missing out on some crucial opportunities to take your social media strategy to the next level.

 Google+ social media strategy

Wondering what your business can gain from Google+? In this Q&A (adapted from a previously recorded Labcast), social media expert Jesse Stay, author of Google+ for Dummies breaks down the pluses and minuses.

More

Brand Storytelling: How Coca-Cola Is Reshaping Marketing

Read about how Coca-Cola is using brand storytelling to remake marketing and earn new customers all over the world.

brand storytelling

Robert Rose, founder of Big Blue Moose, writes in Content Marketing Institute that content, and specifically brand storytelling, is “going to reshape the strategic marketing process.”

MoreFrom Content Marketing Institute

photo by: Omer Wazir

Social Customer Service: 6 Tips for Effective Implementation

Learn six best practices for combining social media and customer service.

customer service

Cynthia Clark of 1to1 Media writes that “many business leaders want to invest in social customer service because they recognize that it’s more cost-effective than replying to contact center calls,” but she warns that “unless it’s used well, social media can do more harm than good.” To help you meld social media and customer service, she offers six tips.

MoreFrom 1to1 Media

5 Tips for Getting Emails Read

Read five tips for getting emails read and not dumped into the spam folder.

getting emails read

Getting emails read “can be a science,” and you’re competing against a whole slew of other scientists. In 2010, “there were 294 billion emails sent each day,” and “more than 97% of email messages sent over the Internet are unwanted.” To help get your emails opened and read, the Outlook team presents a series of five tips in a guest post at Mashable.

MoreFrom Mashable

photo by: ChrisL_AK

Content Marketing Tips to Sell Them Softly

Tailor your content marketing efforts with these tips from the CEO of a content-discovery platform.

content marketing

Maria Tabaka, small-business advisor, spoke with Outbrain CEO Yaron Galai about some of the most important principles of content marketing. His list of tips will help “ensure your efforts produce quality pieces of content,” instead of “thinly veiled marketing pushes that your readers can see right through.”

MoreFrom Inc.