Sample Daily Report to Your Manager

This article is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built into your com­pany. 

This series will walk through the process, nec­es­sary roles, in addi­tion to guides for each role to help your com­pany get started quickly.  This is the final post of the quick start guide series for business development representatives to use to attain success during this process.

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photo by: RebeccaBarray

Checking, Reflecting, Reviewing, and Adjusting on a Daily, Weekly, and Quarterly Basis

This is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built into your com­pany.  This series will walk through the process, nec­es­sary roles, in addi­tion to guides for each role to help your com­pany get started quickly.  In the next few posts, I’ll be releasing the contents of a quick start guide for Business Development Representatives to use to attain success during this process. In addition to the daily conversations that you will be having with your manager, you will be meeting with him/her once a week for a regularly scheduled,…

When Do You Call it an Opportunity?

This is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built into your com­pany.  This series will walk through the process, nec­es­sary roles, in addi­tion to guides for each role to help your com­pany get started quickly.  In the next few posts, I’ll be releasing the contents of a quick start guide for Business Development Representatives to use to attain success during this process. As an outbound generator, your ultimate goal is to convert leads into qualified opportunities to build the sales team’s pipeline. What is an opportunity? You will need…

Your Call Center is the Ticket to Big-Time Brand Differentiation

Image provided by: jeremy.wilburn

A poorly-functioning call center is damaging to a company in more ways than you can count. Not only does it destroy customer loyalty and retention, it’s also damaging to your competitive positioning. But a good call center evades these pitfalls and it’s great for branding. Forrester’s Kerry Bodine takes a look at the importance of great customer service and its relation to a company’s brand. Opportunities are Greatest for ISPs and Health Insurance Plans The survey found that satisfaction scores for wireless service and health insurance industries are embarrassingly low. Kerry writes…

How to Execute a Model Day for Success

This is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built into your com­pany.  This series will walk through the process, nec­es­sary roles, in addi­tion to guides for each role to help your com­pany get started quickly.  In the next few posts, I’ll be releasing the contents of a quick start guide for Business Development Representatives to use to attain success during this process. The best way to stay focused as an outbound prospector is to follow a “model day for success.” Anyone in a cold calling/business development role is going…

How (and Why) to Implement a Voice of the Customer Research Program

Expansion stage CEOs and management teams are information carnivores, digesting data, industry news and trending product developments that will ultimately help them better understand their business’s position in the market. That’s a good thing. But while all of that information undoubtedly helps them prepare their companies for current and future trends, they sometimes overlook one of their greatest – and most obvious – research resources: their customers. After all, who better understands what your company is doing well, what it could do better, and which competitors pose the biggest threat to your business? Truthfully, every company should be able to…

Your First Call

This is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built into your com­pany.  This series will walk through the process, nec­es­sary roles, in addi­tion to guides for each role to help your com­pany get started quickly.  In the next few posts, I’ll be releasing the contents of a quick start guide for Business Development Representatives to use to attain success during this process. One thing that beginners tend to think is that cold calling is about making the sale. It’s not. It’s about getting the chance to make the sale.…

The Do’s and Don’ts of Prospecting

This is a part of a series that was cre­at­ed to help you get the prac­tice of out­bound prospect­ing built into your com­pany.  This series will walk through the process, nec­es­sary roles, in addi­tion to guides for each role to help your com­pany get started quickly.  In the next few posts, I’ll be releasing the contents of a quick start guide for Business Development Representatives to use to attain success during this process. Do’s Do recognize that even when you hear “no,” you still gain valuable insight that can help you refine your approach. Think of cold calling as informal…

One Day You’ll Sell in Your Sleep

Image provided by: Browserd (Pedro Rebelo)

Seems farfetched to believe that one day you’ll wake up and selling will be effortless, but with some practice and good guidance, it’s possible. S. Anthony Iannarino takes a look at the concept on The Sales Blog. Dismissing the adage “Practice doesn’t make perfect. Perfect practice makes perfect,” Iannarino says: “There is no such thing as perfect practice. Practice is the fine art of making mistake after mistake and correction after correction on your way to finally gaining something that looks like competency. Only when you get to competency can…