Divide and Conquer: A Quick Guide to Website Segmentation Strategy

This quick how-to guide will help you connect each of your customers to content specific to their individual needs faster and more effectively.

Divide and Conquer: A Quick Guide to Website Segmentation Strategy

Is your website’s content delivering unique, targeted information to each of your targeted customer segments? If you’re not embracing website segmentation, you’re missing an opportunity to better engage and direct web visitors, and differentiate your brand from its competitors.

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User Adoption: Where Product Strategy, Customer Service, and Marketing Intersect

Snagging new customers is one thing, ensuring they become active, long-term users is another. OpenView’s latest report reveals three techniques that require cross-departmental efforts but yield big results.

User Adoption: Where Product Strategy, Customer Service, and Marketing Intersect

While it’s no surprise that expansion-stage SaaS companies are sharply focused on customer acquisition, to truly be successful, they also need to pay close attention to what their customers do once they have begun using their product. In fact, driving stronger user adoption — among both paying and trial users — can be just as important to a growing software company as acquiring new customers.

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Customer Segmentation: Presenting and Incorporating Feedback

Our guide to customer segmentation concludes with tips for successfully presenting your findings to stakeholders and translating your data into action.

 customer segmentation

In order to help you identify your best current customer segments, we’ve broken the process down into five clear steps. Check in weekly as we walk you through each step, from setting up your project to performing customer data analysis, executing data collection, conducting customer segment analysis and prioritization, and implementing the results into your organizational strategy.

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Customer Segmentation: Analysis and Prioritization

This section in our guide to customer segmentation will help you conduct the data analysis necessary to evaluate and prioritize your best customer segments.

customer segmentation

In order to help you identify your best current customer segments, we’ve broken the process down into five clear steps. Check in weekly as we walk you through each step, from setting up your project to performing customer data analysis, executing data collection, conducting customer segment analysis and prioritization, and implementing the results into your organizational strategy.

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Customer Segmentation: Analyzing Customer Data

In this section of our guide to customer segmentation we’ll cover everything you need to develop effective segmentation research criteria and successfully manage the data collection process.

customer segmentation

In order to help you identify your best current customer segments, we’ve broken the process down into five clear steps. Check in weekly as we walk you through each step, from setting up your project to performing customer data analysis, executing data collection, conducting customer segment analysis and prioritization, and implementing the results into your organizational strategy.

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Customer Segmentation: Setting Up Your Project

In order to help you identify your best current customer segments, we’ve broken the process down into five clear steps. In this first section, we’ll cover everything you need to accomplish Step 1: Setting Up Your Customer Segmentation Project Effectively.

customer segmentation

Over the next few weeks we’ll explore a five-step process that will help you identify your best current customer segments, organize them by value to your business, and prioritize them in a way that will foster stronger organizational focus over both the short and long term.

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Finding Your Best Customer: A Guide to Best Current B2B Customer Segmentation

To scale efficiently and effectively, expansion-stage companies need to focus their efforts not on a broad universe of potential customers, but rather on a specific subset of customers who are most similar to their best current customers. The key to doing so is through customer segmentation.

customer segmentation

Editor’s note: Over the next few weeks we will be building this high-level overview guide to customer segmentation in order to provide you with a research process to clearly identify and effectively target your company’s best prospects. Check in weekly for more step-by-step instructions and tips.

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Email Marketing Tactics: Do Your Messages Measure Up?

Exploring the evolution of email marketing tactics, here are three best practices that marketers can implement to stand out in increasingly discerning inboxes.

Email Marketing Tactics

Among the many B2B marketing tactics that companies have at their disposal, e-mail is one of the most useful. Valued for being more personal than pay per click and banner advertisements, and relatively inexpensive compared to other outbound approaches, e-mail is simple but effective.

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B2B Marketing Tactics: Ensuring Your E-mail Messages Measure Up

Among the many B2B marketing tactics that companies have at their disposal, e-mail is one of the most useful. Valued for being more personal than pay per click and banner advertisements, and relatively inexpensive compared to other outbound approaches, e-mail is simple but effective. However, to be a successful B2B marketing tactic, you’ve got to do it right. That means following best practices around the content and design of your e-mails, as well as ensuring that they are optimized for a variety of platforms. OpenView’s report, “E-mail Marketing Tactics: Do Your Messages Measure Up?” examines the best practices of some…