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Jonathan Crowe

Managing Editor
OpenView Venture Partners

Jonathan Crowe is the Managing Editor of OpenView Labs. He focuses on executing OpenView’s content marketing strategy, developing and publishing the best content possible to help expansion-stage technology companies grow and succeed. Prior to joining OpenView, he was an editor at Da Capo Press, a nonfiction trade imprint of the Perseus Books Group.

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Recent Posts

3 Starting Points for Developing a Customer Success Strategy

June 26, 2015

It may be currently all the rage,  but what are we really talking about when we talk about “customer success”? For SaaS companies that live and breath not just by acquiring new customers, but by retaining them on a month-by-month or year-by-year basis, the broad-strokes baseline seems obvious — whatever it takes to make customers satisfied enough to […]

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Why Retention is King of Growth Strategy

June 15, 2015

Earlier this year at the Weapons of Mass Distribution (WMD) Conference hosted by 500 Startups, HubSpot VP Growth Brian Balfour took the stage to share an incredibly detailed and fascinating break down of how his team uncovers and solves retention challenges. You don’t see this kind of remarkably practical, transparent, behind-the-scenes tactic sharing often, so the […]

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20 Tools & Resources for Conducting Lean Growth Experiments

May 27, 2015

Whether you’re starting from scratch or simply trying out a new tactic, channel, or approach, when you’re at a startup running as lean as possible is the name of the game. Here are 20 tools and resources you can leverage to validate your hunches, test your hypothesis, and generate quick wins/results/data — all while holding onto […]

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